You can contact Radio Times Puzzles by calling 03302 232 639
Via our contact form here
A hint is a letter or number that can be revealed within a puzzle. Click on ‘Hints’ to receive a random letter or number hint. You can use up to 5 hints per puzzle. If you give up completely just hit ‘reveal’. Please note you can only use the reveal function 7 days after starting the puzzle
The timer will start as soon as you open a puzzle. The timer will only pause as soon as you press save and exit and will resume when you revisit the puzzle. Once the puzzle is completed correctly the timer will stop and display the time taken to complete the puzzle.
If your issues still persist, then please try contacting us here